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Doug Cunningham was the salesman who came to my house and gave me many suggestions and choices for the products as well as details of the composition of the material. We talked through several options for design, and he was most helpful. The day of demolition Steve Caro and Austin arrived as scheduled and completely covered the area with drop cloths. These gentlemen were considerate, they called each morning to tell me exactly when they would arrive. They were very quiet, professional, pleasant, and did everything in a most efficient manner. They were helpful in suggesting placement of some of the hardware and shelves. Each night the work area was cleaned up and neat before they left. I am so pleased with the results and truthfully the results exceeded my expectations. The office staff is very responsive. Becky called and arranged for the best start date for my schedule and called the night before to tell me the crew would be there between 8:30 and 9:00 am in the morning. I would gladly recommend Luxury Bath to anyone thinking of a bathroom remodel.